AlbumExposure - online album proofing for professional photographers and design studios

Frequently Asked Questions

Overview

What is AlbumExposure?
It is a web-based solution to display wedding album proofs and receive feedback from your clients.

How do I know it will fit with my workflow?
There is only one way to find out. . .give it a try! You get two albums for free. Try it in your workflow, once you've fallen in love with it you can easily upgrade to the unlimited account.

Is it easy to get started?
Of course! You can open an account , create an album, and send it to your client within minutes.

What's the cost?
AlbumExposure is a yearly subscription of $150. The price covers unlimited album presentations, embedding in your blog or website, hosting of your filed and more. There is no software or hardware to purchase, install, or maintain. Maintenance, support, and all future enhancements are included at no additional cost.

How can I justify it?
We think the time you'll save and the improved experience for your clients will make it a no-brainer. Creating an emotional experience for your clients with a better album presentation means you'll sell more more pages. Not to mention maintaining a consistent, professional brand experience keeps you looking great in front of your client.

Your Brand Experience

Will AlbumExposure conform to my brand?
Yes, you can modify the display of your albums to match your style. You can upload your own logo, chose the background color, add audio files, etc.

Can albums be viewed from my website?
Absolutely, we planned for the service to be integrated into your workflow and website without your clients needing to go to a separate site. It requires a little setup on your end but all of the details are available in an article on the support page (available once logged in).

Music

Can I add music?
Yes, songs can be added and played when the user is viewing the album in slideshow view. Users also have the option of turning the music off.

What songs can I use?
You can upload any .mp3 file. However, it is your responsibility to obtain a performance license from the artist or copywrite owner. Please see the terms and conditions for specific restrictions.

Are royalty-free songs available?
Yes, there are several songs for which we have already received the appropriate license agreements from the artists. These songs can only be used on the online version of AlbumExposure and may not be used on other websites, or for other purposes without additional permissions / licenses.

The Albums

How should I prepare my spreads for upload?
You should upload two page spreads in JPEG format, and all your images should be the same size. If you upload print resolution files, you can take advantage of our 'send to print' feature and transmit your files directly to print from AlbumExposure.

Can I have different size albums?
Yes, AlbumExposure will automatically resize your files for optimal web viewing, so upload whatever size you like.

How do I upload files?
After you create your album, you can batch upload your spreads via our flash based uploader.

How do I organize the album pages?
A simple drag and drop interface makes it easy to rearrange pages anytime.

How are albums viewed?
Presentation is very important. That's why we've included both a "slide show" view and an interactive "book view". Photographers chose their default view but the users have the option of switching at any time. There is also a thumbnail view which allows the user to navigate between the various spreads.

Can I change page spreads on an existing album?
Yes, just delete the old spread and add a new one. If you need to change the order just drag and drop. This allows for multiple revisions as the users comments are put into effect.

Are the albums password protected?
Yes, for each new album you set a unique password. However, you can also share your albums via a public url or embed them in your blog or website.

Can one bride have multiple albums?
Sure, make as many albums as you need. This allows for different designs for various size albums. You just need to choose a unique name for each album.

How do users access an album?
After you're done creating an album click the "send link" button and an e-mail is generated. You can also customize the email template text. (Note: If you're displaying the albums on your own website you'll want to send them a link to the page on your site along with their password.)

Feedback on the Albums

How do users add comments?
Comments can be added for each spread. If they are in the "slideshow" view they can pause the presentation, add their comments, and continue the slideshow. If in "book view" they add the comments before turning to the next page. There's also a thumbnail view for quickly navigating to different spreads.

Can users save unsent comments?
Yes, comments are automatically saved when the user changes pages or closes their browser. Comments are saved to our server, so they can submit all comments immediately or come back later to finish the process, even on a different computer.

How are comments submitted to the photographer?
When the user sends the comments an e-mail is generated and sent to the photographer, and the comments are placed in your account as well for your reference.

Who receives the comments?
The comments can be sent to multiple e-mail addresses (up to three). This allows multiple people to receive the comments at one-time (i.e. graphic designer, studio manager, etc.)

Technology

I'm on a Mac/PC. . .will AlbumExposure work for me?
AlbumExposure was built with the creative person in mind, so it works on either Mac or PC in Firefox, Safari and Internet Explorer. Users will need the latest Adobe Flash Player installed.

Is any knowledge of programming needed?
No, programming, no FTPing required!